Privacy Policy
Effective Date: 25th March 2025
Last Updated: 25th March 2025
Thank you for choosing VID.AI. This Privacy Policy describes how we collect, use, and protect your information when you use our website and AI-powered video creation platform.
We collect the following types of information:
When you sign up or interact with our platform, we may collect:
Name
Email address
Contact information
Billing details (if applicable)
We collect information related to your use of VID.AI, including:
IP address
Browser type and version
Pages visited
Time spent on the site
Video creation activity
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content.
By using our website, you consent to our use of cookies in accordance with this policy. Where legally required, we will request your explicit consent before setting non-essential cookies.
Your information may be used to:
Provide, operate, and improve our services
Communicate with you regarding support, updates, and promotions
Process transactions and send billing notifications
Monitor usage trends and troubleshoot issues
Ensure compliance with legal and regulatory requirements
We do not sell your personal information. We may share data only with:
Trusted third-party service providers (e.g., Stripe for payments, Google Analytics for insights, AWS for hosting) who help us deliver our services under strict data protection agreements
Legal authorities, if required to comply with applicable laws or enforce our terms
Affiliates and partners, solely to enhance or support VID.AI’s core offerings
We use industry-standard safeguards (encryption, firewalls, access controls) to protect your information. While no system is 100% secure, we continuously monitor and improve our security practices to protect against unauthorized access or misuse.
You have the right to:
Access and update your personal information
Request deletion of your account and personal data
Withdraw consent to marketing emails at any time
Object to or restrict certain data processing
Request a copy of your data in a portable format
To exercise these rights, please contact us at: support@vidai.sbs
We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Upon account deletion, we will delete your personal data within 30 days unless retention is required by law.
Our site may contain links to external websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies independently.
VID.AI is not intended for children under the age of 13. We do not knowingly collect data from minors. If we learn we have collected personal data from a child, we will take steps to delete it promptly.
Content created using our AI tools is initiated and controlled by the user. We do not retain or use customer-generated content for model training unless you provide explicit consent.
We may revise this Privacy Policy periodically. If we make significant changes, we will notify you via email or by posting a prominent notice on our website.
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: support@vidai.sbs
Company Name: VID.AI
Website: vidai.sbs
